If / Then Scenarios for Taxpayers Who Get Phished

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The IRS reminds taxpayers that the agency does not initiate contact with taxpayers by email or text messages to request personal or financial information. This includes requests for PIN numbers, passwords or similar information for credit cards, banks and other financial accounts.

This is important for everyone to remember because thieves often pose as the IRS to get taxpayers to turn over personal information in a scam called phishing. Phishing is typically carried out through unsolicited emails or websites.

Here’s what a taxpayer should do if they see a suspicious communication from the IRS:

• Email
  If Someone receives an email claiming to be from the IRS that contains a request for personal information…
  Then the recipient should:

1. Not reply.
2. Not open any attachments. They can contain malicious code that may infect a computer or mobile phone.
3. Not click on any links.
4. Forward the email as-is to the IRS at phishing@irs.gov.
5. Delete the original email.

• Website
  If someone discovers a website that claims to be the IRS but the user suspects it is bogus…
  Then they should:

1. Send an email with the URL of the suspicious site to phishing@irs.gov.
2. Include a subject line of “suspicious website.”

• Text Message
  If someone receives an unsolicited text message claiming to be from the IRS…
  Then the recipient should:

1. Not reply.
2. Not open any attachments.
3. Not click on any links.
4. Forward the text as-is to the IRS at 202-552-1226. Standard text messaging rates apply.
5. If possible, in a separate text, forward the originating number to the agency at 202-552-1226.
6. Delete the original text.

If someone clicks on a link in a phishing email or text, or on a site they believe is bogus, they can visit the identity protection page for more information on steps to take to protect their information.

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With hurricane season underway, IRS warns of scams related to natural disasters

WASHINGTON ― With hurricane season underway, the Internal Revenue Service is reminding taxpayers that criminals and scammers often try to take advantage of the generosity of taxpayers who want to help victims of major disasters.

Hurricane season runs June 1 to Nov. 30, and taxpayers need to be vigilant of scams that will undoubtedly pop up when and if a hurricane occurs during that time.

Fraudulent schemes normally start with unsolicited contact by telephone, social media, e-mail or in-person using a variety of tactics.

• Some impersonate charities to get money or private information from well-intentioned taxpayers.
  
  
• Bogus websites use names similar to legitimate charities to trick people to send money or provide personal financial information.
  
  
• They even claim to be working for or on behalf of the IRS to help victims file casualty loss claims and get tax refunds.
  
  
• Others operate bogus charities and solicit money or financial information by telephone or email.

Help for disaster victims

Disaster victims can call the IRS toll-free disaster assistance telephone number (866-562-5227). Phone assistors will answer questions about tax relief or disaster-related tax issues. Details on available relief can be found on the disaster relief page on IRS.gov.

Donate to real charities

To help taxpayers donate to legitimate charities, the IRS website, IRS.gov, has a search feature, Tax Exempt Organization Search, that helps users find or verify qualified charities. Donations to these charities may be tax-deductible.

• Contribute by check or credit card, never give or send cash, to have a record of the tax-deductible donation.
  
  
• Don’t give out personal financial information — such as Social Security numbers or credit card and bank account numbers and passwords — to anyone who solicits a contribution.

Taxpayers suspecting fraud by email should visit IRS.gov and search for the keywords “Report Phishing.” More information about tax scams and schemes may be found at IRS.gov using the keywords “scams and schemes.”